CueSync – Privacy Policy

Last updated: 2026-06-16, 13:00PM

1. Introduction

This Privacy Policy explains how CueSyncLab (“we”, “us”, “our”) collects, uses, and protects your personal data when you use CueSync (the “Software”) or purchase a license.

2. Data Controller

The data controller responsible for your personal data is:

CueSyncLab
Email: info@cuesynclab.com
Location: Spain

3. Data We Collect

We do not collect personal data directly through the Software beyond what is strictly necessary for license activation and support.

We may process the following types of data:

• License and purchase information (processed via Lemon Squeezy, including name, email, and transaction details)
• License activation data (such as license key, device identifier, and IP address used for validation)
• Support communications (if you contact us via email)

4. How We Use Your Data

We use personal data for the following purposes:

• To process purchases and issue licenses
• To verify and activate licenses
• To provide customer support
• To prevent fraud or misuse of licenses

5. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract performance (providing the Software license)
• Legal obligations (tax and accounting requirements via Lemon Squeezy)
• Legitimate interest (fraud prevention and license protection)

6. Third-Party Services

We use third-party services to operate our business, including:

• Lemon Squeezy (payment processing and license distribution)

These providers may process your data according to their own privacy policies. We recommend reviewing Lemon Squeezy’s privacy policy for more information.

7. Data Sharing

We do not sell your personal data. We only share data with service providers strictly necessary for payment processing, licensing, and legal compliance.

8. Data Retention

We retain personal data only for as long as necessary to:

• Provide license functionality
• Comply with legal obligations
• Resolve disputes or enforce agreements

9. International Transfers

Your data may be processed by Lemon Squeezy and other providers outside the European Economic Area (EEA). In such cases, appropriate safeguards are applied in accordance with GDPR.

10. Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally possible)
• Restrict or object to processing
• Request data portability

To exercise these rights, contact us at info@cuesynclab.com.

12. Cookies and Tracking

CueSync does not use cookies, analytics tools, or tracking technologies in the Software itself. Any tracking may be performed only by third-party services such as Lemon Squeezy during checkout or license validation.

13. Children’s Privacy

The Software is not intended for children under 13 years of age, and we do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

15. Contact

CueSyncLab
Email: info@cuesynclab.com